Al Manwari Group operates bapoillubricants.com and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or buy Bap Oil products. By using our site or services, you agree to this policy.

We update this policy as needed. The latest version is posted here, effective January 2026.

1. Personal Data We Collect

We collect only necessary data, such as:

• Name, phone number, email, and address for orders or inquiries.
• Company details for business customers.

2. How We Collect Your Data

We gather data when you:

• Fill contact or enquiry forms.
• Browse the site (using cookies and analytics tools).
• Communicate via phone, email, or visits to our branches.

3. Legal Basis for Processing

We process data mainly with your explicit consent. Other bases include:

• Fulfilling a contract (e.g., delivering products).
• Meeting legal obligations.
• Protecting vital interests or public tasks.

You can withdraw consent anytime by contacting us—this may limit some services.

4. How We Use Your Data

We use data to:

• Process and deliver orders.
• Provide customer support and technical advice.
• Send updates or promotions (with your consent).
• Improve our website and services.
• Comply with Omani laws.

5. Sharing Your Data

• We do not share data untill it is reqiured to authorities by law.
• We do not sell your data.

6. International Transfers

Transfers outside Oman occur only with your explicit consent or if anonymized. We ensure the recipient provides protection at least as strong as Oman's PDPL.

7. Data Security

We use strong measures like encryption and access controls to protect against unauthorized access, loss, or breaches. We report serious breaches to MTCIT and you as required by law.

8. Your Rights Under PDPL

You have rights to:

• Access your data.
• Correct inaccuracies.
• Request deletion or restriction.
• Withdraw consent.
• Get a portable copy.
• Object to processing.

We respond within 45 days. Contact us to exercise rights—some may have exceptions under law.

Special rules protect children's data—we process it only with guardian approval.

9. Cookies and Website Tracking

We use cookies for better experience (e.g., essential and analytics). You can manage preferences via your browser. See our Cookie Policy for details.

10. Changes and Contact

We may update this policy—check regularly. For questions, rights, or complaints, contact our Data Protection Officer at info@almanwari.com or our Sohar branch.